A Receptionist is the first point of greeting for guests at a hotel. They are responsible for providing excellent customer care, overseeing check-ins and check-outs, and tackling guest issues. Furthermore, they often conduct tasks such as responding to phone calls, reserving rooms, and providing facts about the accommodation and its services. Con
A Front Desk Agent is the initial point of contact for guests at a hotel. They are responsible for delivering excellent customer service, overseeing check-ins and check-outs, and tackling guest requests. Additionally, they often carry out tasks such as answering phone calls, reserving rooms, and providing facts about the hotel and its amenities.
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